Inkline Support

Fastest way to reach a human: support@inkline-app.com. Inkline is made by an independent developer — you're writing to the person who built it. Please include your iPad model and what you were doing when the problem happened.

Common questions

Where are my notes stored?

On your iPad. If you enable cloud backup in Settings, snapshots also go to your own iCloud Drive. Nothing is ever stored on our servers — we don't have any.

How do I back up or move my notes?

Settings → Backup. You can enable automatic iCloud snapshots or download a full backup file at any time.

How do restore purchases work?

Reinstalled or got a new iPad? Open the unlock screen and tap Restore — the App Store restores your purchase on any iPad signed into your Apple account.

What does the optional AI key do?

Handwriting search works on-device out of the box. If you want enhanced transcription, you can add your own OpenAI or Gemini API key in Settings — it's off by default, and your pages are only sent to the provider you chose, with your consent. See the privacy policy for details.